Refund policy

Exchange and Refund Policy

All our products are thoroughly inspected and carefully packed for you. However, in case you still require to exchange the products, please write to us at hello@labeltanvee.com with your order number and reason for exchange/return within 2 days of receiving your order.

Please note the below points:- 

1. The garment should be in its original condition, with the tags and packaging attached.

2.   Once your exchange is approved via email, we'll share our address for you to courier it back. You may use the home pick up option shared by us or any other reputable courier to send the products back to us. Shipping is to be paid by customers in both cases.

3. Exchange is allowed only once, please make sure to select the right size and read product details while placing the order, reach out to us on Instagram or website chat if required

4. Customized products or products purchased with Store Credit are not eligible for return or exchange.

5. Sale orders and orders from the clearance sale section are not eligible for exchange or return

6. Jewelry and other accessories are not eligible for return/ exchange unless defective or damaged.

Refund back to source is applicable only in the cases where you received a damaged or wrong product (we will initiate reverse pickup in this case). In any other case if a refund is issued, it will be done in the form of store credit valid for six months.

If you are eligible for a refund, you will receive the amount back to the payment source/bank account in 5-7 working days.